I believe I remember the exchange. Sharon had asked yet another conservative treatment parent to post their xrays (was it Tom? was it Flerc?) and that person had *responded* by asking her if she could post hers.
But that's still not the point I'm trying to make
Patient after patients posts their happy results of surgery, and we congratulate them. The first patient I've seen in months from Clear posts their happy results and they are asked, without friendly greeting, without so much as a how-de-doo:
* (a second time) if their surgeon has measured it
* if they can post their xrays
as a *greeting*. As their first, "Hey, welcome to our forum"
Questions:
- Do you think that person will feel as welcomed, as safe, as at home as the surgery patient who has been roundly welcome and congratulated by everyone?
- Do you think that person will be as likely to come back, to post again, to give updates?
and, I guess,
- If you don't think they'll feel as welcome or be as likely to come back, does that bother you?
But that's still not the point I'm trying to make
Patient after patients posts their happy results of surgery, and we congratulate them. The first patient I've seen in months from Clear posts their happy results and they are asked, without friendly greeting, without so much as a how-de-doo:
* (a second time) if their surgeon has measured it
* if they can post their xrays
as a *greeting*. As their first, "Hey, welcome to our forum"
Questions:
- Do you think that person will feel as welcomed, as safe, as at home as the surgery patient who has been roundly welcome and congratulated by everyone?
- Do you think that person will be as likely to come back, to post again, to give updates?
and, I guess,
- If you don't think they'll feel as welcome or be as likely to come back, does that bother you?
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