I am so down in the dumps. This insurance is a nightmare. I have been without my Lyricia and Cymbalta since last weekend and the earliest I can get it is Monday.
The insurance company does not let you call the pharmacy section directly. You have to call the regular number and then they put you on hold while they call the pharmacy dept. They , also, do not know how often these drugs need to pre-certified. It could be every month. If I buy these drugs and pay cash. they will not pay me back.
As for the CAT Scan, the earliest I will get the approval is next Wednesday. It could be as much as 2 weeks. I cannot imagine how long they will take to give approval for my surgery. I really doubt I will be having surgery on June 3rd. I would very surprised if I even have the cat scan by then.
Then they tell me that one of my son's doctors is not covered. I thought that the whole point of a PPO was that you could go anywhere.
The insurance company does not let you call the pharmacy section directly. You have to call the regular number and then they put you on hold while they call the pharmacy dept. They , also, do not know how often these drugs need to pre-certified. It could be every month. If I buy these drugs and pay cash. they will not pay me back.
As for the CAT Scan, the earliest I will get the approval is next Wednesday. It could be as much as 2 weeks. I cannot imagine how long they will take to give approval for my surgery. I really doubt I will be having surgery on June 3rd. I would very surprised if I even have the cat scan by then.
Then they tell me that one of my son's doctors is not covered. I thought that the whole point of a PPO was that you could go anywhere.
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