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United Health Care Insurance - great customer support

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  • United Health Care Insurance - great customer support

    I have to say that after they reversed the denial as DR Bridwell was able to convince them... The program is absolutely great!!!!

    I know that there are many types of programs or levels of care within UHC but the one we are on thru Oracle Systems is more than I expected.

    I had a nurse call the other night (she says that I am in the group where nurses check with the patients on a routine after leaving the hospital). She went thru every medication and calmly explained etc. I felt someone was helping me manage all those meds.

    I can call them 24x7 for any questions or doubts that are not related to a 911 type of call or specific to the spinal fusion.

    As for billing, very little has been billed but all has been covered.

    One good news and a whole lot of stress gone.
    gardenia
    Gardenia
    Baja California, Mexico & El Centro, Ca
    pre-surgery 75° and 89° - post ?
    Dr. Bridwell Nov 27, 2012 @Barnes Jewish @62yrs
    T11 to Sacrum Dural leak at L2 & L3 ccmail4g@gmail.com
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